would your business benefit from Norstar Compact
ICS? Here are just a few of the ways:
easy to use) Compact ICS lets you decide how
to manage your communications.
scaleability means Norstar grows
and evolves with your business—from more
lines and stations to adding integrated Norstar
make important callers hold—the
integrated Automated Attendant can answer calls
24 hours a day and route them to the right person
communications—Speed up your
data communications (including Internet access)
with ISDN BRI on the Compact ICS…and possibly
lower communications costs.
Analog Terminal Adapter
means you don’t have to purchase extra
equipment to connect an analog device, like
a fax machine or modem.
Norstar ICS platform is built for
the future—ready to take on new technological
advances as they’re developed.
than 800,000 businesses in 80 countries around
the world have relied on the quality
and reliability built into every
Norstar Compact ICS is packed with well over a
hundred powerful features, like an integrated
Automated Attendant which easily answers your
calls and routes them to the right person or group.
And if you equip your Compact ICS with Calling
Line Identification (CLID) and subscribe to the
service from your local telephone company, your
Norstar telephone’s LCD Window shows you
the number (and name, where available) of the
person calling. This convenient feature means
you decide whether to take the call or return
it later with the simple touch of a key.
Direct Inward System Access (DISA), you can dial
in to your Compact ICS remotely to use system
features, direct dialing to internal sets, and
cost-saving outgoing lines. Other standard features
Daylight Savings Time
to name a few.
the Norstar Compact ICS, it’s easy to integrate
your choice of valuable Norstar Applications,
such as Voice Mail for accurate and prompt message
delivery. Or Fax Messaging to retrieve faxes wherever
there’s a fax machine and to provide immediate
round-the-clock fax responses to routine inquiries.
Even Computer-Telephony Integration (CTI), which
can streamline your work and improve call efficiency
by enabling phones and computers to work together.
with the solutions you need now, then add other
applications when you’re ready. The Norstar
Compact ICS is flexible, expanding with your business—
easily and cost-effectively. Because of its building-block
design, you can start with 4 lines and 8 stations
or 4 lines and 16 stations, and grow to 8 lines
and 24 stations with software and system expansion
more, the Compact ICS shares many components,
including Norstar telephones and some system hardware,
with the Modular ICS. So when you’re ready
to grow even more, you can easily migrate to the
Modular ICS. That’s one way Norstar protects
your investment, reducing your cost of ownership.
your receptionist is overloaded or away from the
desk, calls may go unanswered or must be covered
by another person, taking them away from other
responsibilities. The integrated Automated Attendant
in the Norstar Compact ICS efficiently answers
and transfers incoming calls 24 hours a day, enhancing
your business image and customer service.
Norstar Compact ICS supports high-speed communications
over Integrated Services Digital Network (ISDN)
Basic Rate Interface (BRI)—allowing you
to get, move, and use the information you need
quickly and efficiently—to keep your business
moving ahead. ISDN supports several applications
your business needs, like:
Faster credit or debit card approval
CTI applications for increased personal productivity
and improved customer service and more.
See ISDN Advantages for more information on
how Norstar and ISDN can help you get, move,
and use information quickly and efficiently.
many areas one ISDN BRI line can be less expensive
than 2 business phone lines, so ISDN can help
you decrease your business communications expenses.
Analog Terminal Adapter (ATA)
To be as flexible as possible businesses need
to be able to connect additional communications
devices, such as fax machines, modems, cordless
phones, and credit card terminals to their phone
system. With one internal ATA you can connect
any analog communications device to the Norstar
Compact ICS without the expense of a dedicated
line or additional hardware. Additional ATAs can
easily be added if you need more.
the Norstar Compact ICS you won’t have to
worry about replacing your system to take advantage
of evolving communications technologies. The open
architecture of the Compact ICS makes it inherently
adaptable and cost-effective to add new capabilities.
Quality and Reliability…
company that stands behind the advanced technology
of Norstar Compact ICS is Nortel Networks. Founded
in 1895, Nortel Networks is now one of the world’s
leading providers of fully digital telecommunications
switching and transmission systems and Norstar
is the #1 small-system choice for all types of
businesses around the world.
Norstar Compact ICS is packed with powerful advantages
for your business, never missing a call, reducing
costs while increasing productivity and improving
customer service. It integrates all your communications
into an affordable phone system with room to grow