Small business owners might not always have a lot of money to make expensive investments in the right equipment. Small businesses need something affordable but still with great quality and features that can keep up with their growing company.
A business phone is a necessity for any small business. These phones are designed specifically for companies looking to save on costs while maintaining all the necessary functions that come along with owning one, such as caller ID, call forwarding, voicemail capabilities, and more. Small business phone systems should be an investment that every small business owner makes. Small businesses will need to make sure they choose the right system for their company, and one with features catered specifically to their needs.
What exactly is a business phone?
Start by defining what a small business phone system is. It is not just your cell phone, either. A business phone system is a telephony solution that allows your company to make and receive outbound and inbound business calls. However, you will almost certainly need anything that allows you to transfer and route calls, for example, to your mobile device.
A business phone is a communication device that allows you to make and receive calls from your employees, customers, and vendors. Small businesses use their business phones for both voice and data applications such as internet access or faxing capabilities. Small business phones have different features including an answering machine, call forwarding capabilities, speed dialing, and more. Small businesses often subscribe to a VoIP service which allows them to save money on their phone bill by using the internet for telephone calls instead of traditional lines from a telephone company.
Small businesses can choose between a business phone system with an IP PBX, softphone, or cloud-based voice service. Small businesses can also use a landline for their business phones which requires the small business to have a physical phone line installed. Small businesses typically need one or two lines with each additional line being able to support many outside callers, calls within the company, and calls from other telephone providers such as cable companies. The number of lines needed depends on how often employees take turns using them during peak hours in addition to whether any gaps will occur when an employee is not available. Small business owners should consider purchasing a VoIP service provider if they want more flexibility around choosing what features their communication system includes while ensuring it meets all of your communication needs.
To better understand how a small business phone works, here are some of the key benefits and functions it has:
Key Benefits of Business Phone Systems
A small business Phone system is an essential tool for any business. It can help with productivity, streamline processes, and provide a competitive advantage by allowing employees to work remotely or from different locations. Small Business phone systems are available in many shapes and sizes at a wide range of prices.
- Small Business Phone System Lets You Make Calls From Offices or Phones Using One Number
- Small Business Phone System Provides Affordable Ways to Avoid Long Distance Fees
- Small Business Phone Systems Can Be Managed by Employees Through Personal Computers & Smartphones (Remotely)
- Small Business Phone Systems Reduce Costs Associated With Bringing in Outside Vendors For Services Such as Faxing, Voicemail, and Answering Services
- Small Business Phone Systems Have a Variety of Perks Such as Call Transfer Capabilities & Caller ID
Functions of Business Phone Systems
Small business phone systems have great features such as call forwarding to avoid missed calls when employees are out sick or working from home. This feature allows you to forward all your office calls directly to the employee’s cell phones while they’re away.
Another key function is voicemail which can be accessed online through smartphones or computers so that even if employees aren’t around their desk, they still get access to messages left by clients and suppliers.
Types of Business Phone Systems
Understanding the significant differences between small business phone systems may help you choose which one is best for your needs.
The most significant distinctions lie in how your voice is sent over the internet (data packets) or via physical cables (electricity). The functionality between traditional phone systems and modern ones. Cloud-based phone systems are becoming increasingly popular because they allow you to do things that you can’t accomplish with a basic phone system (POTS). The four types of phone systems and how they function are as follows:
- Analog – transmits voice signals over copper wires.|
- PBX – the acronym for private branch exchange. An office setting with numerous phone lines, each of which can handle 23 different calls.
- IP PBX – A type of PBX system in which voice signals are sent via internet data packets rather than physical cables.
- VoIP – Voice over IP (VoIP) is a form of voice communication over the internet. Data packets are used to transmit voice signals online. A VoIP system can be used to share information with other key business tools to give you omnichannel communication advantages.
VoIP phones are rapidly becoming the preferred small company phone system not just because of their added features and capabilities, but also because they enable remote work and virtual call center possibilities. A VoIP phone system provides competitive advantages as your company grows and your requirements change.
Do You Need a Business Phone Systems Provider You Can Trust?
Building a new office? Need to add a new station? Relocating? Contact Quick-Tel for any type of data cabling needs for your phone or business network, we can do it all. Based on decades of experience, we use only the very best products in the industry that we can personally guarantee. We use General Cable, Levinton Jacks, and ICC heavy-duty faceplates that are built to last. We strive to fully understand your business needs and project requirements before getting to work, to ensure the best possible results. We don’t use cheaply made, poor quality, cable, and equipment for your telecommunications project. We use only the best cable and equipment in the industry for lasting results. Contact us to schedule a free on-site consultation, ask a question about your next telecom project, or find out more about how we can help your business communicate better.